Knowledge Base   /   Refunds & Return

What if there is a problem with my order?

Posted on 12 December 2021 01:25 pm

All merchandise is sold as is.
You will be able to dispute no more than 24 hours after you get the goods, this is the timeframe a dispute must be filed within to be eligible for consideration, along with any allowed variance percentage. To file a dispute, please fill this form. Supporting documentation will be required to show how the order received is not as described. Supporting documentation may include but is not limited to: images to demonstrate the issue, a copy of the signed Bill of Lading (BOL) or other shipping documents, a highlighted copy of the manifest indicating the missing or damaged items.